Guest information
Privacy notice
Effective 14 September 2026
Nyast Valley Resort uses only the information needed to answer enquiries, manage stays, take authorised payments and improve guest service.
Information we collect
This may include your name, contact details, stay dates, party size, room preferences, booking source, payment status, messages and requests. Payment-card details must be entered only on an approved payment provider’s hosted page; Nyast’s booking system is not designed to store full card numbers or security codes.
How we use it
- To check availability, provide quotes and create or administer bookings.
- To communicate before, during and after a stay through channels you use with us.
- To retain NyastAI conversations and link them to a booking when you approve a temporary hold, so the team can provide service and resolve disputes.
- To meet accounting, safety, identity-verification and other legal obligations.
- To prevent fraud, resolve complaints and improve the property experience.
Sharing and retention
Information may be processed by authorised staff and service providers such as booking platforms, communications services, payment processors and hosting vendors. We limit access to what each service needs and retain records only while operationally or legally necessary.
Your choices
You may ask to review or correct your information, object to optional marketing, or request deletion where retention is not legally required. Contact the property by phone or WhatsApp at +91 70288 55366.
This notice will be updated with the legal operator name, business email, payment provider and production data processors before public payment links are activated.